Professional Life
Starting at age 20 in bank operations and now leading IT strategy for a global digital consultancy — a career shaped one system, one team, and one crisis at a time.
Began in ATM operations support at a leading Sri Lankan bank, advancing to shift team lead responsible for the overall functionality of 400+ ATMs island-wide — an early lesson in stress management under real operational pressure.
Joined a large financial organization's IT division and established a debt recovery system for a newly created call center, before pursuing opportunities better aligned with a long-term career path.
Provided IT support to 400+ businesses on a recognized job-matching platform, strengthening both technical depth and client communication.
Expanded into management, operational controls, cloud technologies, and information security, with mentorship that shaped a more deliberate leadership approach.
Overseeing strategic IT planning and operational implementation for clients around the world.